1. Introduction

At Rosendale Travels, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with our website or services.

2. Information We Collect

We may collect the following information when you place an order or contact us:

  • Name

  • Delivery address

  • Contact number

  • Email address  

  • Order details

3. How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Communicate with you regarding your purchase or inquiries

  • Provide updates on delivery status

  • Improve our products and services

4. Payment Method

We operate exclusively on Cash on Delivery. No online payment details or banking information are collected.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure.

6. Opt-Out Instructions

You can opt out of receiving promotional messages or marketing communications from us at any time by:

  • Emailing us at the contact address listed on our website with the subject line Opt-Out

  • Replying to any promotional message with the word STOP

Once your opt-out request is processed, you will no longer receive marketing-related communications. However, we may still contact you for order confirmations, delivery updates, or essential service-related messages.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions or concerns about our Privacy Policy or your personal information, please reach out to us at [email protected]